.wcrs-wrap{--accent:#12b3c7;--accent-ink:#0b8fa0;--gold:#f6b400;--ink:#232830;--muted:#8b939e;--line:#e7eaee;--card:#fff;direction:rtl;max-width:1240px;margin:34px auto;padding:0 10px;font-size:14px}
.wcrs-wrap *{box-sizing:border-box}
.wcrs-empty{padding:20px;text-align:center;color:#8b939e}
.wcrs-swiper{overflow:hidden;padding:20px 6px 28px}
.wcrs-swiper .swiper-wrapper{display:flex;align-items:stretch}
.wcrs-swiper .swiper-slide{flex-shrink:0;height:auto;display:flex;transform:scale(.85);opacity:.5;transition:transform .6s cubic-bezier(.22,.61,.36,1),opacity .6s}
.wcrs-swiper .swiper-slide-active{transform:scale(1);opacity:1}
.wcrs-card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:18px;width:100%;display:flex;flex-direction:column;gap:12px;box-shadow:0 3px 12px rgba(25,35,55,.06);transition:box-shadow .4s,border-color .4s}
.swiper-slide-active .wcrs-card{box-shadow:0 14px 34px rgba(25,35,55,.14);border-color:rgba(18,179,199,.35)}
.wcrs-head{display:flex;align-items:center;gap:12px}
.wcrs-avatar{width:54px;height:54px;min-width:54px;border-radius:50%;object-fit:cover;background:#fff;border:2px solid var(--accent);padding:2px}
.wcrs-id{flex:1;min-width:0}
.wcrs-name{margin:0;font-size:14.5px;font-weight:700;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wcrs-date{display:block;margin-top:6px;padding-top:6px;border-top:1px dashed var(--line);font-size:11.5px;color:var(--muted)}
.wcrs-stars{margin-inline-start:auto;direction:ltr;color:#dfe3e8;font-size:15px;letter-spacing:2px;line-height:1}
.wcrs-stars .on{color:var(--gold)}
.wcrs-stars--foot{margin-inline-start:0;font-size:16px}
.wcrs-review-text{max-height:120px;overflow-y:auto;flex:1;font-size:13px;line-height:2;color:#4b5158;padding-left:6px;scrollbar-width:thin;scrollbar-color:var(--accent) transparent}
.wcrs-list--qa .wcrs-review-text{max-height:none;overflow:visible}
.wcrs-review-text::-webkit-scrollbar{width:4px}
.wcrs-review-text::-webkit-scrollbar-thumb{background:var(--accent);border-radius:8px}
.wcrs-foot{display:flex;gap:8px;border-top:1px solid var(--line);padding-top:10px}
.wcrs-vote{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:transparent;color:var(--muted);border-radius:999px;padding:5px 12px;cursor:pointer;font-size:12px;transition:.25s}
.wcrs-vote:hover,.wcrs-vote.voted{color:var(--accent);border-color:var(--accent)}
.wcrs-vote.voted{background:rgba(18,179,199,.08)}
.wcrs-replies{display:flex;flex-direction:column;gap:10px;margin-top:4px}
.wcrs-reply{display:flex;gap:10px;background:rgba(18,179,199,.06);border:1px dashed rgba(18,179,199,.4);border-radius:12px;padding:10px 12px;margin-inline-start:28px}
.wcrs-reply-icon{width:34px;height:34px;min-width:34px;border-radius:50%;background:#fff;border:1px solid var(--line);padding:4px}
.wcrs-reply-head{display:flex;align-items:center;gap:8px;margin-bottom:4px;flex-wrap:wrap}
.wcrs-reply-head strong{font-size:12.5px;color:var(--ink)}
.wcrs-reply-head span{font-size:11px;color:var(--muted)}
.wcrs-reply p{margin:0;font-size:12.5px;line-height:1.9;color:#4b5158}
.wcrs-badge{background:var(--accent);color:#fff;border-radius:999px;padding:2px 8px;font-size:10.5px}
.wcrs-badge--q{background:#14235a}
.wcrs-qa-title{margin:26px 0 6px;font-size:16px;color:var(--ink)}
.wcrs-list--qa{grid-template-columns:1fr}
.wcrs-actions{text-align:center;margin:4px 0 16px}
.wcrs-toggle{display:inline-flex;align-items:center;gap:8px;background:var(--accent);border:none;color:#fff;border-radius:999px;padding:12px 28px;font-size:14px;font-weight:600;cursor:pointer;box-shadow:0 10px 24px rgba(18,179,199,.28);transition:.25s}
.wcrs-toggle:hover{transform:translateY(-2px)}
.wcrs-toggle .chev{transition:transform .35s}
.wcrs-wrap.open .wcrs-toggle .chev{transform:rotate(180deg)}
.wcrs-wrap .t-close{display:none}
.wcrs-wrap.open .t-close{display:inline}
.wcrs-wrap.open .t-open{display:none}
.wcrs-accordion{display:grid;grid-template-rows:0fr;transition:grid-template-rows .7s cubic-bezier(.22,.61,.36,1)}
.wcrs-acc-inner{overflow:hidden;min-height:0}
.wcrs-wrap.open .wcrs-accordion{grid-template-rows:1fr}
.wcrs-list{display:grid;grid-template-columns:1fr;gap:16px;padding:10px 2px 4px}
@media(min-width:900px){.wcrs-list{grid-template-columns:1fr 1fr}.wcrs-list--qa{grid-template-columns:1fr}}
.wcrs-more{text-align:center;padding:18px 0 6px}
.wcrs-load-more{background:transparent;border:1.5px solid var(--accent);color:var(--accent-ink);border-radius:999px;padding:10px 24px;font-size:13px;cursor:pointer;transition:.25s}
.wcrs-load-more:hover{background:rgba(18,179,199,.08)}
.wcrs-load-more.loading,.wcrs-submit.loading{opacity:.5;pointer-events:none}
.wcrs-form{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:22px;margin-top:26px;box-shadow:0 3px 12px rgba(25,35,55,.06)}
.wcrs-form h4{margin:0 0 14px;font-size:15px;color:var(--ink)}
.wcrs-star-input{display:inline-flex;gap:4px;direction:ltr;margin-bottom:12px}
.wcrs-star-input button{background:none;border:none;color:#dfe3e8;font-size:22px;cursor:pointer;transition:.2s;padding:2px;line-height:1}
.wcrs-star-input button.on{color:var(--gold);transform:scale(1.1)}
.wcrs-form textarea,.wcrs-form input[type=text],.wcrs-form input[type=email]{width:100%;border:1px solid var(--line);border-radius:10px;padding:10px 12px;font-size:13px;color:var(--ink);background:#fbfcfd;outline:none;transition:.2s;font-family:inherit;margin-bottom:12px}
.wcrs-form textarea{min-height:96px;resize:vertical}
.wcrs-form input:focus,.wcrs-form textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(18,179,199,.12)}
.wcrs-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media(max-width:600px){.wcrs-row{grid-template-columns:1fr}}
.wcrs-logged{font-size:12px;color:var(--muted);margin:0 0 12px}
.wcrs-submit{background:var(--accent);border:none;color:#fff;border-radius:999px;padding:11px 30px;font-size:13.5px;font-weight:600;cursor:pointer;box-shadow:0 8px 20px rgba(18,179,199,.25);transition:.25s}
.wcrs-submit:hover{transform:translateY(-2px)}
.wcrs-form-msg{margin-top:12px;font-size:12.5px;display:none}
.wcrs-form-msg.err{display:block;color:#d64545}
.wcrs-form-msg.ok{display:block;color:#1d9e6f}
/* Admin QA Styles */
.wcrs-qa-admin .wcrs-qa-status{display:inline-block;margin-top:6px;border-radius:999px;padding:2px 10px;font-size:11px}
.wcrs-qa-status.ok{background:#e6f6ee;color:#1d9e6f}
.wcrs-qa-status.wait{background:#fdf3e0;color:#b9770e}
.wcrs-qa-q{font-size:13px}
.wcrs-qa-a{display:flex;gap:8px;background:#f0f7f9;border:1px dashed #12b3c7;border-radius:8px;padding:8px;margin:8px 0}
.wcrs-qa-a img{width:30px;height:30px}
.wcrs-qa-reply-text{width:100%;margin-top:8px}
.wcrs-qa-row td{vertical-align:top}